I came in there October 10th with my 14 year old blind diabetic min pin, LOLA. She was diagnosed in 2021, 2month after losing my sister and the same week while away out of state, my shihtzu suddenly got sick and died. when I took LOla to be diagnosed, I was told her life expectancy was around 2 years. I thankfully had her 3 and1/2 years. But she had ups and downs over the years, but on Oct 8th she stopped eating. I thought she would recover in 2 days like many times before.But the 2nd day she got so sick so fast, ketoacidosis. So i took her to Temecula ER,By the time I drove there, 45 minutes away. She got significantly worse. I went to the front desk, they got her in immediatly. I knew it was time when I checked her in, I was crying. The front desk lady was so nice, the vet tech took me to a back room right away. I told them if shes too sick I was ready to let her go. Then another gal, maybe a vet assistant came in an calmly gave me options for her final moments. Then the vet came in we discussed everything, i was crying the whole time. The staff was so gentle and kind to me and Lola. They brought her to me in a blanket and an IV tube.I spent a few private moments w her. The doctor came in and adminitered the euthanasia meds, it was so quick and painless. they gave me afew minutes alone her, i cried my eyes out. They were so compassionate and let me spend time with LOla before and after. It was so hard, but they were very sympathetic to me. I appreciate everything they did for us and their gentle manner. everyone gave me their condolenses.Thank you everyone there, you are very kind compassionate people!! I will use thisplace again if I ever have an emergency, hopefully not.GOD bless the staff.

- Dynamo Verified