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Displaying reviews 1 - 20 of 461 in total

They took excellent care of Mia. Very detailed diagnosis and care instructions, making home care possible. Professional with a loving, human touch. Mia was very comfortable while in their care. I highly recommend Epic.

Verified

Very satisfied with the team, everyone is very friendly and charismatic and understandable with every situation. Note: services are great but high prices

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Michael Wu left a 5 star review!

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Excellent care and service by the entire team when my dog had two separate emergencies in 3 days while traveling through the region (inhaled object and lacerated paw). Everything was explained to me and I felt the charges were fair and there was no attempt to add any extra procedure to increase the cost. I felt so fortunate to have such a great emergency clinic so close by to care for my dog (who is now being wrapped in bubble wrap anytime we go outside to prevent any other injuries - kidding!)

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Response from Emergency Pet Intensive Care Thank you so much for your kind words, Stacey. We know how stressful it can be to go through back to back emergencies... Read More

Always a very positive experience here, with both my dog and cat. Everyone, from the front staff to the nurse and technicians, and Dr Sean, are so professional, helpful, knowledgeable, friendly and caring. The clinic is beautiful…clean, comfortable and customer-focused, even offering clean blankets for your pet to sit on and a snack and beverage bar for clients waiting. Prices are also fair and reasonable. I’m so grateful we have this 24/7 vet clinic close by, they are truly exceptional TEN STARS!

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Response from Emergency Pet Intensive Care Thank you so much, Rebekah. We are grateful for your kind words and for trusting us with both your dog and cat! Read More

Took amazing care of my cat and the communication was great!!

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Were referred to EPIC by VCA, due to a dog emergency that required overnight hospitalization and monitoring. They had our info ready and got us checked in right away. The staff was friendly and knowledgeable. The total cost ended up being much less than the original quote, and they had a few 0% finance options available so I didn't have to use my credit card. They're right down the road from me; and I would go straight there again in the future (hope it won't be necessary!).

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Response from Emergency Pet Intensive Care Thank you for sharing your experience, Jonathon. We are glad our team could get you checked in quickly and provide th... Read More

We had to take our dog in because we thought he possibly might have swallowed a sewing needle. He had to have X-rays and was sedated but thank goodness no needle was found. Everyone here was great, receptionists &veterinarian assistants. We saw some critical animals brought in and they were taken back pretty quickly. I’m glad this location is open 24 hours, just be prepared to stay awhile because critical animals have priority which is 100% understandable.

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Response from Emergency Pet Intensive Care Thank you for sharing your experience, Rose. We are glad to hear no needle was found and your dog is doing well. We ... Read More

Austin wills left a 5 star review!

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Very caring staff I didn't think Sprite was going to make it but she did! On the mend & so thankful!

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Response from Emergency Pet Intensive Care Thank you for sharing this, Suzanne. We are so glad Sprite is on the mend! Read More

Can't thank them enough took all of the worry out of talking care of a really great dog named Jack no one wants there baby's to be pain epic did an amazing job on me and Jack if we could give them 10 stars we would

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Response from Emergency Pet Intensive Care Thank you so much, Doug. We know how much Jack means to you, and we are glad we could help ease your worries during a... Read More

At 11pm, quick assessments were done and techs were very helpful. We didn’t choose all the options for treatment as we didn’t feel they were needed at the time. Meds were right on and have sped up our dog’s healing. Great to know this place exists and the folks there are competent and caring.

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Response from Emergency Pet Intensive Care Thank you for your kind words, Sue. We are glad our team could provide quick, helpful care when you needed it most. Read More

My Dog and I were in Temecula working at our avocado grove, when my Dog Nevy was bitten by a rattlesnake. Epic saved her life. I thought she was a goner.,she was in bad shape. They handled her with care from start to finish. They charged 6900 for the emergency service but actually refunded 3300 when I picked her up because they said they needed less than estimated. WOW!! I wasn’t expecting that!. Honest, integrity, and great service. I never experience that anymore. .

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Response from Emergency Pet Intensive Care Thank you for sharing this, Steven. We know how scary that situation must have been, and we are so glad Nevy is doing... Read More

The front desk took our extremely early morning call promptly. Staff was kind, caring, and understanding. I would recommend this animal ER to all pet parents.

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Response from Emergency Pet Intensive Care Thank you, Angeline! We appreciate your recommendation and are always here when you need us. Read More

I can’t thank EPIC Vets enough for saving my dog’s life. From the moment we walked in, the team acted quickly, professionally, and with so much compassion during a very scary and emotional situation. The staff was incredibly attentive and kept me informed every step of the way, explaining the treatment plan clearly and making sure I understood what was happening. It was obvious that they genuinely care about both the animals and their owners. Their expertise and calm, confident approach made all the difference when every second mattered. Thanks to their fast action and dedication, my dog was here and I am beyond grateful. I highly recommend EPIC Vets to anyone in need of emergency veterinary care—they truly go above and beyond.

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Response from Emergency Pet Intensive Care Thank you so much for your kind words. We know how overwhelming those moments can feel, and we’re so glad we could be... Read More

This review is long overdue. I can’t thank the staff enough for helping my rosie girl out. This will be a long review apologies. I took her in Feb 17 almost midnight. she was lethargic, throwing up, uncontrollable diarrhea and very dehydrated. The doctor I first saw was a woman who I can’t remember the name of but she said Rosie needed aggressive treatment asap and was very understanding with me about my situation and my budget which was very small. She gave me 5 different treatment plans and each plan was less with things she felt comfortable leaving out. I picked the plan that worked well for my budget and she was hospitalized for 24 hrs. Unfortunately she wasn’t improving enough on her diarrhea for them to feel comfortable sending her home and they recommended she stay longer. Her staying put me way above my budget but i couldn’t bring her home with her diarrhea still there and risk her getting more dehydrated. I went to visit rosie and once there spoke with them about the cost her extra stay will be and Brenda was so extremely helpful and worked the cost as much as she could for it to be affordable for me. I picked my baby up Feb 20 and was sent home with a bunch of medication. During her stay i went to visit her and kept calling every few hours to get updates on her because i was so worried for her she has never spent a night alone away from me but they were never bothered by my repeated calls and always answered my questions and gave me updates. I was extremely nervous about how she would react to them once she was feeling a bit better. My girl isn’t good with strangers unless she’s slowly introduced and hates the vet so i warned them she might growl and lunge at them once she was better so i left them with her muzzle. They were always very cautious with her but to my surprise they didn’t use the muzzle and she was a very good girl for them. Never growled at them, lunged at them and didn’t mind them in her kennel when they would clean it, took her oral medication and everything with no problems at all. She even went on walks with them with no issues. The first thing she did when she got home was sun bathe. I’m so extremely grateful for everyone there! All her nurses and her doctors and the financial staff i can’t thank enough she’s finally her old self again they saved my Rosie

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Response from Emergency Pet Intensive Care Karina, thank you so much for taking the time to share Rosie’s story. We know how scary that situation must have been... Read More

“TEMECULA VALLEY ANIMAL HOSPITAL” Is light years above the rest.. when it comes to caring for your animal. I’m retired, Most recently moved from Rhode Island and with me, is my K9 companion. After being referred by The locallaw-enforcement, where to bring my Retired canine. I experienced the best treatment EVER! The veterinarian doctor, and her assistant Valerie, a.k.a. “VAL” And the team of Expert within that facultywas professional sufficient and kind, They listen My concern. All of my medicalsituation was resolvedin a timely matter completely. I was treated with respect and dignity. i will Always refer all my friends and family to have a Beautiful experience with (Temecula Valley Animal Hospital) In a word: They wereAwesome, Great, and Wonderful. “ thank you very much“ For actively engaging and addressing all of my Medical Needs With my companion “Bleu” keep doing exactly what you’re doing, don’t change a thing you are truly the #1 “Thank You “

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Response from Emergency Pet Intensive Care Thank you so much for your kind words. We’re honored you chose us to care for Bleu, and we’re so glad your experience... Read More

Amazing and quick service. Worked with us to get a price closer to our budget while still taking Amazing care of our dog. Easy, stress free and very helpful/kind vets!

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Response from Emergency Pet Intensive Care Thank you so much, Charly. We’re really glad we could work with you to find a solution that fit your budget while sti... Read More

Shadow has shown no signs of discomfort or distress. Thank you.

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Response from Emergency Pet Intensive Care Thank you for sharing, Ron. We’re so glad to hear Shadow is doing well and comfortable. We appreciate you trusting us... Read More

Epic has done a great job both times we needed emergency care. Our kitty Diggs was very sick and they took great care of him. Most recently our dog Dez was bitten by a rattlesnake and thanks to them she is making a full recovery. Thanks for being there for us.

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Response from Emergency Pet Intensive Care Thank you so much for your kind words, John. We know how stressful those emergency moments can be, and we’re so glad ... Read More
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