Staff here is amazing and compassionate. Also very informative. They will take care of your fur baby. ❤️
- Deku Simon Verified
We are beyond grateful to everyone at Epic Vets for the incredible care they gave our sweet frosted face Kona Love. From the moment she arrived, we knew she was in compassionate and capable hands. A special thank you to Dr. Saaiman for her expert surgical care, and to Dr. Stenseng for the thoughtful follow-up that helped Kona continue to heal. We also want to recognize the amazing veterinary technicians who cared for her throughout her recovery. Your kindness, patience, and genuine love for animals did not go unnoticed. Watching your beloved dog go through something so traumatic is heartbreaking, but your entire team gave us hope, comfort, and confidence every step of the way. Thank you for treating Kona like she was your own. We will never forget the compassion and dedication you showed our family. From the bottom of our hearts, thank you. We are forever grateful. ❤️🐾
- Krista Steward Verified
I had to take my dogs there because they got into chocolate, and everyone there was so incredibly kind and helpful! They took care of both my dogs, going above and beyond!
- Kacie Holler Verified
Response from Emergency Pet Intensive Care Hi Kacie, thank you so much for the kind words. We’re so glad we could help your pups, and even happier to hear they’... Read More
3 yrs old Daisy a female Cane Corso, developed intestinal issues, yes, the overnight costs were pricey, however I made 3 calls including my Vet, only to be informed it would be several days before a appointment would be available. Dehydration is an issue, you cannot wait. Epic was professional provided options and Daisy has fully recovered. There were payment options. Understand that You are paying for Emergency Services, a taxi and the ambulance ride are prime examples of the cost difference?
- Craig Carlson Verified
Response from Emergency Pet Intensive Care Hey Craig, thank you for taking the time to share this. We’re happy to hear Daisy has made a full recovery! You said ... Read More
Thank you for the EPIC, my kitten is back to normal. Since it's animal ER, it is first come first service; however the staff took care for everyone very quickly and professionally. Thank you again!
- Jason Lee Verified
Response from Emergency Pet Intensive Care Jason, thank you so much, and we’re thrilled your kitten is back to their playful self! We always appreciate the pati... Read More
RANDALL BARRON left a 5 star review!
- RANDALL BARRON Verified
Response from Emergency Pet Intensive Care Thank you for the 5 stars! We're so grateful for your support and hope your pet is doing well. Read More
They are the nicest people. They treated my baby dog well.
- Jackie Jeglum Verified
Response from Emergency Pet Intensive Care Thank you so much for the kind words. Our team truly cares about every pet that comes through our doors, and we're so... Read More
The staff at Epic vets were absolutely outstanding. They helped make a very stressful and worrisome situation tolerable and as manageable as possible. Most importantly, they provided amazing care to our dog Margo and saved her from invasive surgery or worse. I am forever grateful! And so is Margo ❤️
- Blair Niemcziek Verified
Response from Emergency Pet Intensive Care Hi Blair, thank you for sharing your experience. We know how frightening these moments can be, and we’re so glad we c... Read More
Amazing care with little wait time! Very professional, clean facilities, great customer service and very compassionate. The ONLY emergency I would recommend!
- Ashley LaVelle Hoagland Verified
Response from Emergency Pet Intensive Care Hey Ashley! Thank you so much for the wonderful review! We work hard to keep our facility clean, our care professiona... Read More
We took our kitty into our normal vet and she was diagnosed with pyometra, the vet we went to recommended she needed a full 24 hour vet or she wasn’t going to make it. We called around to a few places and found Epic, and man as soon as we walked in the door there was a different feeling. A sense of calm. We checked her in and someone immediately came to see her. They asked us questions and took our kitty Marceline to the back. We waited a few minutes and were put in a room to wait and speak with the Dr. Once he came in; he came and automatically explained what she needed and asked If we had any questions or concerns. We explained the other vet said she wasn’t going to make it and it was a 50 / 50 chance of survival. And he immediately reassured and explained if we didn’t treat her then yes she wouldn’t make It but as long as she had the surgery her recovery rate is almost 100%. He said he was going to make sure that he was able to do the surgery before the night crew switched over and that they would give us a call when she’s going in and when she’s coming out. Now payment, I will say it was a high price but I would pay it again for the service that was provided and the quality. It’s not something that can be easily put out, but they had many options like care credit and other payment plans through other providers. After finalizing payment, we asked if we could see our kitty one more time before we left just in case.. and they were so happy to accommodate and took us back and let us see her. The vet technician asked if we had any other questions and she was so informative as well. After we left we did get a call when she went in for surgery and when she came out. And then we called later that night just to check how she was doing before bed. And everyone was always so kind and compassionate with every person we spoke to. We were finally able to bring her home the next day and I will say I don’t think she even knows she’s recovering. I can not thank this team enough for what they did for my cat. They were compassionate, kind, truthful, and caring every step of the way. Any time we had questions or concerns even after they have been so great to work with! *kitty suit bought online*
- Sierra Brewer Verified
Response from Emergency Pet Intensive Care Thank you for taking the time to share Marceline's story in such detail. We're so deeply grateful and so glad she's h... Read More
We had to bring our cat here for care after he got outside and was attacked by dogs. Unfortunately the outcome wasn't good. We did have to have him put down but the staff was so kind and considerate. They treated the situation with urgency, taking him back to be seen immediately while we completed the intake paperwork. They did not rush us into any decisions and gave us all the information we needed to make the best decision for him. The vet that administered the euthanasia took his time and made us and our cat feel cared for. We will continue to bring our pets to Epic Vets because of the epic care we received at such a difficult time.
- Sara Hubscher Verified
Response from Emergency Pet Intensive Care Hello Sara, we're so sorry for the loss of your beloved boy. Saying goodbye is the hardest thing we walk through with... Read More
We brought our Saint Bernard into this pet emergency clinic on Saturday in what was one of the scariest moments for us. The staff was immediately compassionate and reassuring from the moment we walked through the door. Everyone—from the front desk team to the technicians and the doctor—treated our big guy with such kindness and care. They explained everything clearly, answered all of our worried questions patiently, and made us feel supported during a very stressful time. Thanks to their quick and skilled care, our Saint Bernard is back home and back to his happy, goofy self. We are so incredibly grateful to the entire staff for their professionalism and genuine compassion. You truly went above and beyond. We highly recommend this clinic to any pet owner in need. Thank you from the bottom of our hearts!
- Tessa Piercy Verified
Response from Emergency Pet Intensive Care Hi Tessa, thank you for sharing this, and we're so glad your Saint Bernard is back home and back to himself. We under... Read More
This veterinarian hospital is absolutely amazing. I have gone to emergency vet places before and nothing compares to EPIC. The love your pet as much as you! Also, it can take time but they have beverages, snacks and TV’s to keep you as comfortable as possible. I cannot say enough the love and care they give not only to your pet but to YOU too!
- Katherine Savala Verified
Response from Emergency Pet Intensive Care Hey Katherine, thank you for the wonderful review. It means a great deal to hear that your experience with us stood o... Read More
Just incase no one saw my email, I wanted to leave it as a review here. I had my 5-week-old kitten, “Huckleberry,” at your office on Sunday. I just wanted to say how thankful I am for the staff and Dr. Stenseng. I know every animal in your office is a priority but I truly felt like everyone had the same sense of urgency as I did. I knew he had less than a 46% chance of making it but everyone tried so hard. While I'm still grieving his loss and my house feels empty without him, I just wanted you to know how much I appreciate you. I don't know if clients say that enough. I also wanted to thank Lisa at the front desk for the compassion she showed me yesterday when I arrived to pick him up. From the moment I walked in Sunday afternoon until yesterday (I was an emotional mess), she was so kind and caring. Thank you all so much again.
- Danielle Vee Verified
Response from Emergency Pet Intensive Care Danielle, thank you so much for taking the time to share this, especially while you are grieving Huckleberry. We are ... Read More
As a former vet assistant, I am very impressed with EPIC. Friendly, compassionate, caring and knowledgeable staff. They are pricey, but I expect such for an emergency vet. Edit: Finn passed away a couple of days later at home. Unlike other posts, I'm not blaming EPic nor giving them a lower rating. They did all they could and I didn't expect miracles. I'm just glad I got to spend the last moments with our sweet boy and he was not alone or in a strange place when he passed. Thank you, EPIC.
- J Chan Verified
Response from Emergency Pet Intensive Care Thank you so much for your kind words and for taking the time to share your experience. Coming from someone with vete... Read More
Very caring facility with the check-in staff and the doctors, thank you so much!
- R Verified
Response from Emergency Pet Intensive Care Thank you for the kind review. We are so glad you felt cared for by our check-in staff and doctors. We appreciate you... Read More
Open 24hrs and a very busy hospital. I was extremely pleased with the service provided. My dashound was miserable non stop vomiting and this facility had us quarantined In the vehicle to prevent spread of deadly disease parvo . Thank god he was negative and vet ran all diagnostic fix my dog right up. I plan to visit this hospital for all my pet emergencies.
- Diana Mendez Verified
Response from Emergency Pet Intensive Care Thank you for the kind review, Diana. We are so glad our team could help your dachshund feel better and provide answe... Read More
They was really nice and quickly diagnosed our Dog. We was there in total about 30 minutes. Highly recommend and this will be our emergency hospital. Hopefully not need for a long time.
- Travis Warren Verified
Response from Emergency Pet Intensive Care Thank you for the kind review, Travis. We are glad our team could help your dog quickly and provide answers during yo... Read More
Quickly took care of the our dog and had an assessment and plan for resolving the issue in under an hour. Staff was very friendly and kept us informed.
- Keir Curtis Verified
Response from Emergency Pet Intensive Care Thank you for the kind review, Keir. We appreciate you trusting EPIC with your dog’s care. Read More
We had an emergency for euthanasia. We had a appt for home euthanasia but our baby didn’t make as it would be another two days. The front staff showed empathy as well as the vet himself. The vet sat with us for awhile and everyone let us take our time in saying goodbye.
- Tina Thacker Verified
Response from Emergency Pet Intensive Care Thank you for sharing this with us, Tina. We are so sorry for the loss of your sweet baby. Saying goodbye is never ea... Read More