This veterinarian hospital is absolutely amazing. I have gone to emergency vet places before and nothing compares to EPIC. The love your pet as much as you! Also, it can take time but they have beverages, snacks and TV’s to keep you as comfortable as possible. I cannot say enough the love and care they give not only to your pet but to YOU too!
- Katherine Savala Verified
Just incase no one saw my email, I wanted to leave it as a review here. I had my 5-week-old kitten, “Huckleberry,” at your office on Sunday. I just wanted to say how thankful I am for the staff and Dr. Stenseng. I know every animal in your office is a priority but I truly felt like everyone had the same sense of urgency as I did. I knew he had less than a 46% chance of making it but everyone tried so hard. While I'm still grieving his loss and my house feels empty without him, I just wanted you to know how much I appreciate you. I don't know if clients say that enough. I also wanted to thank Lisa at the front desk for the compassion she showed me yesterday when I arrived to pick him up. From the moment I walked in Sunday afternoon until yesterday (I was an emotional mess), she was so kind and caring. Thank you all so much again.
- Danielle Vee Verified
Response from Emergency Pet Intensive Care Danielle, thank you so much for taking the time to share this, especially while you are grieving Huckleberry. We are ... Read More
As a former vet assistant, I am very impressed with EPIC. Friendly, compassionate, caring and knowledgeable staff. They are pricey, but I expect such for an emergency vet. Edit: Finn passed away a couple of days later at home. Unlike other posts, I'm not blaming EPic nor giving them a lower rating. They did all they could and I didn't expect miracles. I'm just glad I got to spend the last moments with our sweet boy and he was not alone or in a strange place when he passed. Thank you, EPIC.
- J Chan Verified
Response from Emergency Pet Intensive Care Thank you so much for your kind words and for taking the time to share your experience. Coming from someone with vete... Read More
Very caring facility with the check-in staff and the doctors, thank you so much!
- R Verified
Response from Emergency Pet Intensive Care Thank you for the kind review. We are so glad you felt cared for by our check-in staff and doctors. We appreciate you... Read More
Open 24hrs and a very busy hospital. I was extremely pleased with the service provided. My dashound was miserable non stop vomiting and this facility had us quarantined In the vehicle to prevent spread of deadly disease parvo . Thank god he was negative and vet ran all diagnostic fix my dog right up. I plan to visit this hospital for all my pet emergencies.
- Diana Mendez Verified
Response from Emergency Pet Intensive Care Thank you for the kind review, Diana. We are so glad our team could help your dachshund feel better and provide answe... Read More
They was really nice and quickly diagnosed our Dog. We was there in total about 30 minutes. Highly recommend and this will be our emergency hospital. Hopefully not need for a long time.
- Travis Warren Verified
Response from Emergency Pet Intensive Care Thank you for the kind review, Travis. We are glad our team could help your dog quickly and provide answers during yo... Read More
Quickly took care of the our dog and had an assessment and plan for resolving the issue in under an hour. Staff was very friendly and kept us informed.
- Keir Curtis Verified
Response from Emergency Pet Intensive Care Thank you for the kind review, Keir. We appreciate you trusting EPIC with your dog’s care. Read More
We had an emergency for euthanasia. We had a appt for home euthanasia but our baby didn’t make as it would be another two days. The front staff showed empathy as well as the vet himself. The vet sat with us for awhile and everyone let us take our time in saying goodbye.
- Tina Thacker Verified
Response from Emergency Pet Intensive Care Thank you for sharing this with us, Tina. We are so sorry for the loss of your sweet baby. Saying goodbye is never ea... Read More
Excellent quality care for my pet. It must of taken maybe 20 minutes to be called into a room. My dog Max, was taken care of, staff is kind and caring. My dog is doing great now.
- G “SAJOR” Rojas Verified
My dog was diagnosed with stage 4 kidney failure at my normal veterinarian office. They referred me to EPIC Vets for fluid administration in order to try and reduce the elevated kidney lab results. The facility is well designed and well equipped. The staff and Veterinarians all explain things thoroughly. They answered all my questions and understood all the emotional ups and downs I had because I knew my dog was in seriously bad condition. Although my dog did not survive I left feeling that everything possible was done. I'm greatful to Epic Vets for trying everything possible to try and save my dog.
- michael vargas Verified
Response from Emergency Pet Intensive Care Thank you for sharing this, Michael. We’re so sorry for your loss. We’re thinking of you and appreciate you taking t... Read More
They took excellent care of Mia. Very detailed diagnosis and care instructions, making home care possible. Professional with a loving, human touch. Mia was very comfortable while in their care. I highly recommend Epic.
- Sharon Kofoed Verified
Response from Emergency Pet Intensive Care Thank you, Sharon, for your kind words! Read More
Very satisfied with the team, everyone is very friendly and charismatic and understandable with every situation. Note: services are great but high prices
- Neftali Hernandez Verified
Response from Emergency Pet Intensive Care Thank you, Neftali, we really appreciate you taking the time to share this. We’re glad our team made you feel comfort... Read More
Michael Wu left a 5 star review!
- Michael Wu Verified
Response from Emergency Pet Intensive Care Thank you for the 5 stars, Michael! Read More
Excellent care and service by the entire team when my dog had two separate emergencies in 3 days while traveling through the region (inhaled object and lacerated paw). Everything was explained to me and I felt the charges were fair and there was no attempt to add any extra procedure to increase the cost. I felt so fortunate to have such a great emergency clinic so close by to care for my dog (who is now being wrapped in bubble wrap anytime we go outside to prevent any other injuries - kidding!)
- Stacey Wells Verified
Response from Emergency Pet Intensive Care Thank you so much for your kind words, Stacey. We know how stressful it can be to go through back to back emergencies... Read More
Always a very positive experience here, with both my dog and cat. Everyone, from the front staff to the nurse and technicians, and Dr Sean, are so professional, helpful, knowledgeable, friendly and caring. The clinic is beautiful…clean, comfortable and customer-focused, even offering clean blankets for your pet to sit on and a snack and beverage bar for clients waiting. Prices are also fair and reasonable. I’m so grateful we have this 24/7 vet clinic close by, they are truly exceptional TEN STARS!
- Rebekah Padilla Verified
Response from Emergency Pet Intensive Care Thank you so much, Rebekah. We are grateful for your kind words and for trusting us with both your dog and cat! Read More
Took amazing care of my cat and the communication was great!!
- Heaven Cortez Verified
Were referred to EPIC by VCA, due to a dog emergency that required overnight hospitalization and monitoring. They had our info ready and got us checked in right away. The staff was friendly and knowledgeable. The total cost ended up being much less than the original quote, and they had a few 0% finance options available so I didn't have to use my credit card. They're right down the road from me; and I would go straight there again in the future (hope it won't be necessary!).
- Jonathon Vanderhorst Verified
Response from Emergency Pet Intensive Care Thank you for sharing your experience, Jonathon. We are glad our team could get you checked in quickly and provide th... Read More
We had to take our dog in because we thought he possibly might have swallowed a sewing needle. He had to have X-rays and was sedated but thank goodness no needle was found. Everyone here was great, receptionists &veterinarian assistants. We saw some critical animals brought in and they were taken back pretty quickly. I’m glad this location is open 24 hours, just be prepared to stay awhile because critical animals have priority which is 100% understandable.
- Rose Roussett Verified
Response from Emergency Pet Intensive Care Thank you for sharing your experience, Rose. We are glad to hear no needle was found and your dog is doing well. We ... Read More
Austin wills left a 5 star review!
- Austin wills Verified
Very caring staff I didn't think Sprite was going to make it but she did! On the mend & so thankful!
- Suzanne OConnor Verified
Response from Emergency Pet Intensive Care Thank you for sharing this, Suzanne. We are so glad Sprite is on the mend! Read More