We had to bring our cat here for care after he got outside and was attacked by dogs. Unfortunately the outcome wasn't good. We did have to have him put down but the staff was so kind and considerate. They treated the situation with urgency, taking him back to be seen immediately while we completed the intake paperwork. They did not rush us into any decisions and gave us all the information we needed to make the best decision for him. The vet that administered the euthanasia took his time and made us and our cat feel cared for. We will continue to bring our pets to Epic Vets because of the epic care we received at such a difficult time.
- Sara Hubscher Verified
Response from Emergency Pet Intensive Care Hello Sara, we're so sorry for the loss of your beloved boy. Saying goodbye is the hardest thing we walk through with any family, and we're grateful you allowed us to be there with you. Thank you for sharing that he was treated with urgency, care, and patience, and that you were given the time and information to make the right decision for him without any pressure. That is exactly how we believe these moments should be handled. It means a great deal that you'll continue to trust us with your pets after such a painful day. Our whole team is thinking of you, and we're here whenever you need us.