I had to bring my cat in because she was not urinating which for a cat is an emergency. They discovered that she had a bladder infection. They gave me the proper medications and she is back to her happy self. Everyone I interacted with was very courteous, compassionate and professional which is hard to find these days. I highly recommend them.
- Cherise Lyon Verified
EPIC VETS provided outstanding care to our kitten during an emergency. They were kind, caring, professional and prompt as well as providing excellent service. We are very thankful for them!!!
- Cynthia Padilla Verified
Response from Emergency Pet Intensive Care Thank you. We do hope that your kitten is feeling better! Read More
Best place I went for my pet. They’re doing great now. Thanks to the staff and Doctor Bryden for checking their status.
- Robert Du Pont Verified
I took my new puppy here expecting bad news and the Drs and staff were so reassuring and supportive. I love that I could get a hold of them at anytime of the day on top of their regular updates and I was able to get my puppy home to recover.
- Michelle Avila Verified
Response from Emergency Pet Intensive Care Thank you for sharing your experience! We’re so glad we could provide reassurance and support during your puppy’s vis... Read More
Clean office, friendly staff, my pup was well taken care of. It’s walk in only and I came on a very busy day so I had to wait about 2 hours before my dog was seen but that’s also because her condition stabilized by the time we came in, and of course the emergency vet is going to prioritize more urgent cases. Overall recommend.
- Demi Jiron Verified
Response from Emergency Pet Intensive Care Thank you for your thoughtful review! We’re glad to hear your pup was well cared for and that our staff made you feel... Read More
I have not had to bring my dogs here, however the ladies at the front desk went far above and beyond by helping me scan two lost dogs for microchips at 11pm. They attempted to contact the company and when they weren't getting an answer, they continued to try even after I left the vet. They followed up with me once they were able to get the owner's contact info. All three ladies working at the front desk were professional, kind, and literally went out of their way to help someone who wasn't even a customer. I imagine that these are exactly the type of people you'd love to have on your side if you had to bring your pet to an emergency vet.
- Candace simpson Verified
Response from Emergency Pet Intensive Care Hi Candace! Thank you so much for sharing your experience! We’re thrilled to hear our front desk team could help with... Read More
Thank you for seen cookie. 🙏
- Araceli Martinez Verified
Response from Emergency Pet Intensive Care You’re very welcome! We’re so glad we could see Cookie and provide care. Thank you for trusting us with your furry fa... Read More
Thank you so much for all of you ❤️ You did a great job.will recommend to friends and family
- Jennifer Jenkins Verified
Response from Emergency Pet Intensive Care Hi Jennifer, Thank you so much for your kind words! ❤️ We’re thrilled to hear you had a great experience with our team. Read More
Intake staff was great, clinic was spotless, vet was great. Long wait on weekend, i would have appreciated different videos in waiting room, maybe nature or a movie like Lion King or just elevator music.
- Karen Eddy Verified
A Heartfelt Thank You to Epic Vets Hospital On November 5, 2025, our world shifted. It became one of the hardest nights we’ve had to live through, a night that now sits beside the deepest losses our family has known. We were eating dinner when our sweet 11 year old Maddie suddenly went into what looked like a seizure or a stroke. Her little body went stiff, her eyes began bouncing, her tongue and face tightened, and she lost control of her bladder. In that moment, fear took over. We rushed her to the emergency vet praying for a miracle. For about twenty minutes she seemed to be doing better and we had hope. But once she was taken to the back, everything changed. Your team quietly entered the room and asked us to step into a private space. That’s when we heard the words no pet parent ever wants to hear: “Maddie didn’t make it.” Our hearts broke in ways we never could have prepared for. Maddie wasn’t just a dog she was our first and only family dog, our third child, the one who taught our kids about unconditional love. She had been with us since she was a tiny puppy and lived every chapter of our lives right beside us. Losing her feels like losing a piece of our home. Through all of this heartbreak, your compassion mattered more than you may ever know. The kindness, tenderness, and respect you showed Maddie and us during the most terrifying and painful moments of our lives will stay with our family forever. You didn’t treat her like “just another case.” You treated her like a beloved soul. And you treated us like grieving parents, not clients. From the gentle way you spoke to us, to the care you gave Maddie in her final moments, to the softness in your voices when delivering the news. Thank you for trying. Thank you for acting quickly. Thank you for treating Maddie with dignity. Thank you for treating us with patience and compassion. Thank you for sitting with us in our grief, even for a moment. We are devastated and our home feels impossibly quiet now. The absence of her little face, her joy, her warmth is a hole we don’t know how to fill. But knowing she was in caring hands brings us a small measure of peace. We wanted to take a moment to offer our deepest gratitude to the team at Epic Veterinary Hospital for your support during the most devastating night of our lives. Thank you for helping us through the hardest goodbye we’ve ever had to say. With heartfelt appreciation, The Weaver Family ❤️🐾
- Michelle Weaver Verified
So grateful for the kind staff who helped me with an emergency refill of my epileptic dog's medication. It was a Sunday morning and our regular vet was closed, and our pharmacy was closed, and we made a mistake calculating how much medication we had left. We weren't going to have enough and running out highly escalated his risk of going into potentially deadly cluster seizures. They had the medication we needed on hand, and were so accommodating with how much we needed. They were patient and kind with problems I had with my credit card. They were respectful and kind in greeting and assisting at the reception desk. And the veterinarian and tech staff were genuinely kind, caring, and helpful. And thank you for all the wonderful things you do in what I can only imagine is a high-stress environment. You are all so very much appreciated! Love and Gratitude, Tyr, Kathryn Miller and the Miller family!
- Kathryn Miller Verified
Trish left a 5 star review!
- Trish Verified
All of the staff were great kind patient and knowledgeable. Special thanks to the doctors as I felt they kept me well informed and abreast of the status of Sebastian. Again thank you very much.
- Elmer Verified
We had to bring our poor Toby in late tonight (Saturday). The first thing I noticed was how clean and pleasant the lobby was, followed by how friendly the front desk staff was. Checking in was easy, some places have 10 pages. We weren't here very long, though that depends on how busy a night is. If we had been here longer: the lobby has coffee, and drinks and snacks for purchase, and comfortable chairs. Dr. Runion was trustworthy and honest, and so easy to talk to. Pricing is fair for an emergency, and laid out clearly. We will never go to VCA again and though I wish I didn't have to go to emergency ever, I'm really glad we found Epic tonight. So was Toby.
- Jenny Christ Verified
Thanks for being there for us this morning! Special shout out to Dr. Stenseng and his team for their great service, we appreciate the support and care received. Thank you again!
- Nicole Saunders Verified
By far the best experience I’ve ever had at a veterinary hospital. The staff is so knowledgeable and compassionate. I felt confident in leaving my baby’s care in their hands. I will absolutely be recommending them to everyone!
- Karissa A Verified
When my pregnant malamute started showing signs of distress during her delivery, I ran her up and even tho we lost 2 pups. We did come home with 6 beautiful little puppies. 4 girls 2 boys!! The intake girl that came out to my car, the receptionist, the vet, the vet tech that came out to get her and we found one that didn’t make it in the car. Everybody was amazing. Made me feel so at ease during a very scary situation. Thank you guys soo much!
- Verified
Last night at 8:30 my dog didn’t seem right. Wasn’t drinking water, eating and for a barky dog she wasn’t barking. When your dog is hurting you are at the vets mercy for them to care for your dog. After talking with the vet he recommended sedation to look into her mouth and gave us a bill including the anti nausea meds after she woke up. They told us they’d call in an hour and half and called back with the hour and showed us she had a stick perfectly stuck and wedged between her upper jawline. We trusted they would care for her and they went above and beyond. They also credited us back for the anti nausea meds that the doctor didn’t see a need for it. Being a first time emergency vet user we will definitely keep them in our back pocket for future use. Honest and respectable company hands down! Special thanks to Dr Owen’s for making good judgement calls and for sharing photos of the end result. They didn’t just help they explained thoroughly what was going to happen and what in fact did.
- Kayla Ellero Verified
Response from Emergency Pet Intensive Care Thank you for your 5 star review. We are so happy that your pup is doing well! Read More
It’s never a pleasant experience going to an emergency vet, but the staff did their best to make it more manageable. Even though my cat is a jerk they were very kind and understanding. Very nice facility, great communication in a very sensitive way. I’m grateful to have the privilege to afford the tests and get the care my boy needed to rule out anything serious. Thank you to the wonderful team at EPIC.
- Justine B Verified
Super clean...quick service, good doctor and support staff. Recommended
- Dean Sbragia Verified