Very kind, very good

- barbara roth Verified

Excellent service. Got my dog in immediately and remedied the situation by inducing vomiting.

- Pam Dunning Verified

Our corgi puppy had to spend one night here after surgery. From the minute, we walked in and when we picked her up, it was a wonderful, compassionate, caring experience. Dr. Owens was wonderful and explained everything. The staff are well qualified and so nice. They told us that we could call anytime and check how our baby girl was doing. When I did, they reassured me that she was doing well. I highly recommend this place.

- Susan Borkes Verified

I cannot thank Epic Vet Care enough for the compassion they showed my family during one of the hardest moments of our lives. When I first called, my handsome Duke had just passed, and I was completely devastated my emotions were all over the place. I spoke with Emily, and from the very first moment, she was beyond kind, patient, and understanding. She gently walked me through what needed to be done when I could barely think straight. We arrived with Duke around 2:30 a.m., the entire family together. The staff helped us take him out of the truck and provided us with a private room so my children could say their goodbyes. During such a painful and emotional time, Emily made us feel welcomed, supported, and never rushed. Her empathy and warmth meant more than words can express. When our world felt like it was falling apart, Emily helped us navigate through the chaos with grace and compassion. What she did for us meant everything, and we will forever be grateful. Thank you for treating Duke and our family with such dignity and care.

- Berenice Ortiz-Rodriguez Verified

My senior dog was not doing well and I was frantically calling all vets around until I found EPIC vet. From the moment they answered the phone to our final goodbye with Max, they were nothing short of amazing. They were so compassionate and understanding in such a hard time for our family. They let us take as much time as we needed and even waited for my husband to get off work to be there with me. They helped our boy Max cross the rainbow bridge peacefully and comforted us in a devasting situation. I am forever grateful for them and we take peace in knowing Max is no longer in pain.

- Danielle Connary Verified

It is always a scary experience to need an emergency pet visit. We called EPIC on a Friday night when our pup became suddenly very lethargic. Every staff member, from the receptionist to the tech, to the vet was kind, showed compassion and concern, and behaved very professionally. This was our first visit to EPIC but not to an emergency clinic (a previous dog was injured when another dog attacked him). The EPIC visit was exceptional in comparison.

- Marsha Orr Verified

I had to bring my cat in because she was not urinating which for a cat is an emergency. They discovered that she had a bladder infection. They gave me the proper medications and she is back to her happy self. Everyone I interacted with was very courteous, compassionate and professional which is hard to find these days. I highly recommend them.

- Cherise Lyon Verified

EPIC VETS provided outstanding care to our kitten during an emergency. They were kind, caring, professional and prompt as well as providing excellent service. We are very thankful for them!!!

- Cynthia Padilla Verified

Response from Emergency Pet Intensive Care Thank you. We do hope that your kitten is feeling better! Read More

Best place I went for my pet. They’re doing great now. Thanks to the staff and Doctor Bryden for checking their status.

- Robert Du Pont Verified

I took my new puppy here expecting bad news and the Drs and staff were so reassuring and supportive. I love that I could get a hold of them at anytime of the day on top of their regular updates and I was able to get my puppy home to recover.

- Michelle Avila Verified

Response from Emergency Pet Intensive Care Thank you for sharing your experience! We’re so glad we could provide reassurance and support during your puppy’s vis... Read More

Clean office, friendly staff, my pup was well taken care of. It’s walk in only and I came on a very busy day so I had to wait about 2 hours before my dog was seen but that’s also because her condition stabilized by the time we came in, and of course the emergency vet is going to prioritize more urgent cases. Overall recommend.

- Demi Jiron Verified

Response from Emergency Pet Intensive Care Thank you for your thoughtful review! We’re glad to hear your pup was well cared for and that our staff made you feel... Read More

I have not had to bring my dogs here, however the ladies at the front desk went far above and beyond by helping me scan two lost dogs for microchips at 11pm. They attempted to contact the company and when they weren't getting an answer, they continued to try even after I left the vet. They followed up with me once they were able to get the owner's contact info. All three ladies working at the front desk were professional, kind, and literally went out of their way to help someone who wasn't even a customer. I imagine that these are exactly the type of people you'd love to have on your side if you had to bring your pet to an emergency vet.

- Candace simpson Verified

Response from Emergency Pet Intensive Care Hi Candace! Thank you so much for sharing your experience! We’re thrilled to hear our front desk team could help with... Read More

Thank you for seen cookie. 🙏

- Araceli Martinez Verified

Response from Emergency Pet Intensive Care You’re very welcome! We’re so glad we could see Cookie and provide care. Thank you for trusting us with your furry fa... Read More

Thank you so much for all of you ❤️ You did a great job.will recommend to friends and family

- Jennifer Jenkins Verified

Response from Emergency Pet Intensive Care Hi Jennifer, Thank you so much for your kind words! ❤️ We’re thrilled to hear you had a great experience with our team. Read More

Intake staff was great, clinic was spotless, vet was great. Long wait on weekend, i would have appreciated different videos in waiting room, maybe nature or a movie like Lion King or just elevator music.

- Karen Eddy Verified

A Heartfelt Thank You to Epic Vets Hospital On November 5, 2025, our world shifted. It became one of the hardest nights we’ve had to live through, a night that now sits beside the deepest losses our family has known. We were eating dinner when our sweet 11 year old Maddie suddenly went into what looked like a seizure or a stroke. Her little body went stiff, her eyes began bouncing, her tongue and face tightened, and she lost control of her bladder. In that moment, fear took over. We rushed her to the emergency vet praying for a miracle. For about twenty minutes she seemed to be doing better and we had hope. But once she was taken to the back, everything changed. Your team quietly entered the room and asked us to step into a private space. That’s when we heard the words no pet parent ever wants to hear: “Maddie didn’t make it.” Our hearts broke in ways we never could have prepared for. Maddie wasn’t just a dog she was our first and only family dog, our third child, the one who taught our kids about unconditional love. She had been with us since she was a tiny puppy and lived every chapter of our lives right beside us. Losing her feels like losing a piece of our home. Through all of this heartbreak, your compassion mattered more than you may ever know. The kindness, tenderness, and respect you showed Maddie and us during the most terrifying and painful moments of our lives will stay with our family forever. You didn’t treat her like “just another case.” You treated her like a beloved soul. And you treated us like grieving parents, not clients. From the gentle way you spoke to us, to the care you gave Maddie in her final moments, to the softness in your voices when delivering the news. Thank you for trying. Thank you for acting quickly. Thank you for treating Maddie with dignity. Thank you for treating us with patience and compassion. Thank you for sitting with us in our grief, even for a moment. We are devastated and our home feels impossibly quiet now. The absence of her little face, her joy, her warmth is a hole we don’t know how to fill. But knowing she was in caring hands brings us a small measure of peace. We wanted to take a moment to offer our deepest gratitude to the team at Epic Veterinary Hospital for your support during the most devastating night of our lives. Thank you for helping us through the hardest goodbye we’ve ever had to say. With heartfelt appreciation, The Weaver Family ❤️🐾

- Michelle Weaver Verified

So grateful for the kind staff who helped me with an emergency refill of my epileptic dog's medication. It was a Sunday morning and our regular vet was closed, and our pharmacy was closed, and we made a mistake calculating how much medication we had left. We weren't going to have enough and running out highly escalated his risk of going into potentially deadly cluster seizures. They had the medication we needed on hand, and were so accommodating with how much we needed. They were patient and kind with problems I had with my credit card. They were respectful and kind in greeting and assisting at the reception desk. And the veterinarian and tech staff were genuinely kind, caring, and helpful. And thank you for all the wonderful things you do in what I can only imagine is a high-stress environment. You are all so very much appreciated! Love and Gratitude, Tyr, Kathryn Miller and the Miller family!

- Kathryn Miller Verified

Trish left a 5 star review!

- Trish Verified

All of the staff were great kind patient and knowledgeable. Special thanks to the doctors as I felt they kept me well informed and abreast of the status of Sebastian. Again thank you very much.

- Elmer Verified

We had to bring our poor Toby in late tonight (Saturday). The first thing I noticed was how clean and pleasant the lobby was, followed by how friendly the front desk staff was. Checking in was easy, some places have 10 pages. We weren't here very long, though that depends on how busy a night is. If we had been here longer: the lobby has coffee, and drinks and snacks for purchase, and comfortable chairs. Dr. Runion was trustworthy and honest, and so easy to talk to. Pricing is fair for an emergency, and laid out clearly. We will never go to VCA again and though I wish I didn't have to go to emergency ever, I'm really glad we found Epic tonight. So was Toby.

- Jenny Christ Verified