Marcus checked us in and was kind and was sensitive to our situation. He made sure our furry friend was taken care of. I come here for every pet emergency I have and they have done there very best to treat my animals.
- sammy Verified
Response from Emergency Pet Intensive Care Thank you for the wonderful feedback. We are glad to hear you've continued to have positive experiences with us. Read More
I love love love Epic! Tarra at the front desk was so kind and compassionate! She helped me feel so much less stressed in a distressing situation. Marcus took us back and was so kind and patient while asking questions. This is the best vet, so thorough and they don’t cost an arm and a leg like you’d expect emergency vets to! Definitely the place to bring your pet if you need some help asap!
- Amanda Schmidt Verified
Response from Emergency Pet Intensive Care Wow Amanda! Thank you so much for your kind words. Dr. Bryden and the staff are delighted to hear about your experien... Read More
Don't know yet what's wrong with my special fur guy, but I think he's in good hands with Marcus...
- R. R. Verified
Response from Emergency Pet Intensive Care Dr. Stenseng and the staff are thrilled to hear that you had a good experience with us. We hope Bandit is continuing ... Read More
Great hospital. Staff is incredible. Big thanks to Marcus for taking care of our Luna.
- Rebecca Stevens Verified
Response from Emergency Pet Intensive Care We appreciate your feedback and are delighted to know you enjoyed our staff and hospital. We hope Luna is continuing ... Read More
Kristen Pollard left a 5 star review!
- Kristen Pollard Verified
Response from Emergency Pet Intensive Care Thank you for the 5-star review! Read More
Marcus did a really good job taking care of my precious minimoy
- Ivy Eileen Samoy Verified
Response from Emergency Pet Intensive Care We are glad to hear that Kola is doing well. It was our pleasure taking care of him. Read More
Marcus and the Staff were all a pleasure to work with. Thank you so much for helping us out with MuyMuy and for your kindness and understanding.
- Arsenio Tavarez Verified
Response from Emergency Pet Intensive Care We are thrilled that MuyMuy is doing great. So glad it ended up not being serious. He was a pleasure to work with!!... Read More
Caring and professional.
- Karen P Verified
Response from Emergency Pet Intensive Care Thank you for taking the time to leave us a positive review. Read More
Marcus spoke calmly and professionally and eased our worries about our 15 year old cat.
- Edolas Gemerald Verified
Response from Emergency Pet Intensive Care We really appreciate you taking the time to give us a 5-star review, and we were able to ease your worries. Read More
Marcus and rest of staff were awesome
- Mickie Arnett Verified
Response from Emergency Pet Intensive Care We appreciate your 5-star review, and we are so sorry for your loss. Read More
They worked with me on cost and saved my cat
- Ashly Guardino Verified
Response from Emergency Pet Intensive Care Thank you so much for your kind words Read More
Once again the entire staff worked seamlessly to ensure my cat received the best care. Wait time was long but not an issue, as there were multiple patients who were not stable and whose conditions were critical while my cat was there for an ear infection.
- Natasha Haugen Verified
Response from Emergency Pet Intensive Care We are sorry about the wait but we do greatly appreciate your understanding. We hope that Angel is on her way to rec... Read More
Very nice and professional
- Daisy ! Verified
Response from Emergency Pet Intensive Care Thank you for the 5-star review! Read More
Great team! I took advantage of filling out my pet’s info before we arrived via the link sent to my phone. Saved so much time once we arrived and they were ready for us when we got there! Marcus was especially helpful during the exam and communicated throughout the visit. Overall positive experience and we will make EPIC Vets our go-to if needed in the future.
- Jacquelyn Gibson Verified
Response from Emergency Pet Intensive Care Dr. Pace and the staff appreciate your kind words. We hope Anton is continuing to improve. Read More
I was able to get my injured cat seen at 1:30 am at this hospital without a long wait. I was able to quickly consult with a vet on surgery treatment. The vet was kind and answered all my questions. I had originally gone to a hospital in Murrieta where the wait time was 6 to 8 hours. I’m glad that they recommended Epic Pet Hospital as an alternative. Marcus assisted me when I had to take my cat back to have her stitches removed. He was very kind and professional. I would come here again in the event of another emergency.
- Laura Rathbun Verified
Response from Emergency Pet Intensive Care We appreciate your feedback and are delighted to know you enjoyed our service. We hope Lillie is continuing to improve. Read More
Came to Epic since our local vet was closed, everyone at the front was friendly and Marcus checked in on us while we waited keeping us updated on wait times and checking in on our pup.
- Steffi H. Verified
Response from Emergency Pet Intensive Care Thank you for taking the time to leave us a review Read More
Staff at the facility are very friendly, nice, understanding and patient, from check in through exam and discharge. Marcus took his time and definitely understood my concerns and was reassuring. He thoroughly explained what the process would be for my cat’s exam. I appreciate the care displayed when they know how concerned I was with my pets health.
- monica arizmendi Verified
Response from Emergency Pet Intensive Care Dr. Stenseng and the staff are thrilled to hear you had a positive experience with us. Read More
Marcus was super getting a history and talking with he about my concerns about the Abscess my dog had developed literally overnight.
- Kimberly Brudin Verified
Response from Emergency Pet Intensive Care We're glad to hear that you had a positive experience with us. Dr. Stenseng and the staff wish nothing but the best f... Read More
Melissa Godinez left a 5 star review!
- Melissa Godinez Verified
Response from Emergency Pet Intensive Care Thank you for the 5-star review! Read More
I brought my pitbull in because she was hacking and seemed to have something in her throat. I met with Marcus in the waiting room who informed me that there was a long wait because it’s an emergency service. He took a look at Beaux listened to her symptoms, and said that she could probably wait to see her regular doctor. Marcus was excellent. He was very kind and friendly. I appreciate that he was taking mine and Beaux’s needs into consideration, and I feel comfortable returning if needed. so far I’ve had nothing but a great experience with this place.
- Keryn Lundgren Verified
Response from Emergency Pet Intensive Care Thank you for sharing your experience with us. We appreciate the kind words. Read More