Marcus was respectfull and helpfull.
- Shadi Wahbeh Verified
We were warmly welcomed. Within 5 minutes, our emergency technician, Marcus greeted us, took some additional information and immediately took our Lokie back to the exam room. Wonderful experience.
- Tammy Cromwell Verified
spacious waiting room and luckily we didn’t have a long wait period to be seen. front desk was nice. Marcus was nice and seemed very knowledgeable when obtaining information regarding my dog, thank you
- Bre Thip Verified
Had a great experience taking my car for an emergency. They gave him an exam minutes after arrival. The dr was great at explaining what was going on and took good care of him to relieve him of his symptoms. He was there in treatment a few hours but they did what they needed to do to get him well. We appreciated the service.
- Crystal Gettle Verified
The staff was very quick and kind and Marcus was very helpful during intake.
- Madysen Ratsek Verified
Marcus was very professional with me in regards to my sick dog really appreciate that alot
- geno cervera Verified
This facility is completely night and day to their old building. I was very impressed with my experience from start to finish. We took our Frenchie Bernie for a swollen leg and the staff was very welcoming and Bernie was seen in minutes. Marcus was extremely helpful and provided some helpful tips.
- James Mabe Verified
Staff here are very caring. Marcus is very thorough on questions.
- Tim Walker Verified
The staff is welcoming. Marcus listened to our concerns and tried to work with our pet as quickly as they could.
- Lourdes Fabian Verified
Quick, friendly, clean and awesome service.
- Alisha Martin Verified
Marcus was kind, courteous, and efficient with his initial examination of my dog
- Brad Waldon Verified
The staff and vet were extremely helpful and compassionate to me when I had to bring my cat in, and unfortunately put him down. They were upfront about the wait time, the cost of everything, and the vet herself went above and beyond in my time of grief. I received a sympathy card from them today and it reminded me to write this review.
- Sarah Dickey Verified
I arrived to EPIC yesterday with my dog and was greeted promptly. Happily, there were no grave emergencies so Diego was brought into a room quickly to assess the situation. Within a short amount of time Dr. Saiiman came to the room and explained what was going on and what treatment Diego would receive. It was a great experience. Hopefully, I won't need an emergency room any time soon but if I do-this is where I will go!
- Ilena Almonte Verified
Last week I had to bring my dog Lucy as she was diagnosed with Adisonian crisis, a life threatening illness. My dog was lifeless and in critical condition. Thank you EPIC for treating my dog and bringing her back to life. She’s doing much better. I can’t thank you enough.
- Yvonne Ocegueda Verified
Response from Emergency Pet Intensive Care Thank you for including us to be part of your pets health care team. We are thrilled that Lucy is doing better and k... Read More
I absolutely love this emergency clinic!!!! When a pet is in trouble, most of us owners would do anything to help them feel better, and I cannot thank this office enough for making me feel like they were as invested in my dog’s wellbeing as I was! The doctor was very honest about my options and did not make me feel pressured at all to spend any extra money. They got us right in and even helped me get my big dog out of my truck so he didn’t have to jump down on his injured leg. From start to finish, my whole visit was lovely and my old man got to come home ☺️ 100% recommend!
- Amanda Schmidt Verified
The staff at Epic Vets were extremely caring and concerned. Mia was taken back immediately for evaluation and initial treatment plan. I was updated frequently and had my questions answered promptly. My dog was initially sent away by two other vet hospitals in the area, including a large, well known 24-hour emergency vet clinic because they were too busy with other sick animals so it was a big relief that Epic was happy to help. I highly recommend this animal hospital.
- Steven Schoenfeld Verified
My smooth brained dog was bit by a rattle snake on a Saturday afternoon. Once we arrived, the staff took him straight in for treatment, no waiting at all. Taking care of a rattle snake bite is not cheap and I'll admit it cost us money. To be expected!! Fortunately, the office is kind, they did what they could to keep the cost down without sacrificing care for my dog. So much appreciated!!! When I picked my dog up from his overnight stay, they refunded me over $700. Most importantly, I got my doggy back happy and good as new. It's hard to tell he was bit in the first place. Thank you EPIC, you guys are honest, you saved my best friend and my wallet! Nobody does it better!
- Jess Verified
Response from Emergency Pet Intensive Care Thank you so much for the kind words and also adding a new term to our vocabulary “Smooth Brained Dog” 😂 Read More
This is my second time being EPIC, but this time for my middle boy. He has had diarrhea since the morning. I watched him during the day, but it seemed to worsen. Therefore, I decided to bring him to EPIC. Marcus and the staff at the lobby are so helpful and friendly. They went through the whole visit step by step with me. I can definitely tell they all are animal lovers. They offer 24 /7 emergency pet care. I highly recommend it if needed.
- Vivianca Fung Verified
Friendly, patient, compassionate staff. Always take great care the patients and their owners.
- Wendi King Verified
I had a fabulous experience with EPIC when my dog was bitten badly by another dog. They took great care of him and were so kind and understanding. Their aftercare was excellent also. I highly recommend EPIC!
- Carolyn Evans Verified